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Privacy Policy

Last updated: 16 April 2026

1. Responsible Party

Singularity South Africa Summit 2026 ("we", "us", or "our") is the responsible party for the personal information collected through this website and ticketing platform, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Information We Collect

When you purchase or register for a ticket we collect:

  • Full name (first and last name)
  • Email address
  • Company / organisation name
  • VAT number (optional)
  • Payment confirmation details (processed by PayFast — we do not store card numbers)

We also collect standard website usage data (pages visited, browser type, IP address) through cookies and analytics tools, subject to your consent.

3. Purpose of Processing

Your personal information is used to:

  • Process your ticket purchase and issue your ticket(s)
  • Send your ticket confirmation and event communications by email
  • Manage event attendance and on-site check-in
  • Comply with legal and financial record-keeping obligations
  • Improve the website experience (analytics, with your consent only)

4. Legal Basis for Processing

We process your personal information on the basis of contractual necessity (to fulfil your ticket purchase), legitimate interest (event management), and consent (analytics and tracking cookies).

5. Sharing of Information

We share your personal information only with:

  • PayFast — our payment processor, to complete your transaction securely. PayFast is subject to PCI-DSS and their own privacy policy.
  • Email service providers — to deliver your ticket and event communications.

We do not sell, rent, or trade your personal information to any third party.

6. Retention

We retain your personal information for as long as necessary to fulfil the purposes above, and for a minimum of 5 years thereafter to meet our financial record-keeping obligations under South African law. You may request earlier deletion subject to section 8 below.

7. Cookies & Analytics

This website uses cookies for functionality and, with your explicit consent, analytics and advertising tools (including Meta Pixel). You may withdraw your consent at any time by clearing your browser's local storage or declining via the consent banner.

8. Your Rights Under POPIA

You have the right to:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that inaccurate information be corrected
  • Deletion — request that your information be deleted, subject to legal retention obligations
  • Objection — object to the processing of your information for direct marketing
  • Complaint — lodge a complaint with the Information Regulator of South Africa

9. Contact Us

To exercise any of your rights or for privacy-related queries, contact our Information Officer at: privacy@singularitysouthafricasummit.org

10. Information Regulator

You may lodge a complaint with the Information Regulator of South Africa: